McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Products

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ASDA Kids Headphones: 85dB Safe Volume Limit

Available From: ASDA

• Maximum sound level capped at 85 decibels to help protect hearing • 1.2m cable • 3.5mm nickel-plated plug
£8.75

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ASDA Tech Kids Headphones (Pink): 85dB Safe Sound

Available From: ASDA

• Maximum sound level capped at 85 decibels to help protect hearing • 1.2m cable • 3.5mm nickel-plated plug
£21.60

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ASDA Tech Lightning to USB-C Cable - 0.9m

Available From: ASDA

Features • Allows you to sync data between lightning and USB-C devices or charge directly from a compatible device • Made for iPhone
£21.60

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ASDA Tech Lightning to USB-C Cable - 0.9m White

Available From: ASDA

Features • Allows you to sync data between lightning and USB-C devices or charge directly from a compatible device • Made for iPhone
£27.00

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ASDA Tech Lightning to USB-C Cable - 1.8m White

Available From: ASDA

Features • Allows you to sync data between lightning and USB-C devices or charge directly from a compatible device • Made for iPhone
£28.80

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ASDA Tech 1.5m Metal iPhone Cable - Fast Charge & Data Transfer

Available From: ASDA

Features • Charge and transfer data • Aluminium cover with metal spiral cable for durability • Made for iPhone
£27.00

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£27.00

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ASDA Tech Durable Braided Blue Lightning Cable - 1.8m

Available From: ASDA

• Charge and transfer data • Braided cable for durability
£27.00

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£27.00

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ASDA Pink Braided Lightning Cable - 1.8m

Available From: ASDA

• Charge and transfer data • Braided cable for durability
£28.80

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£28.80

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ASDA Iridescent Metal Lightning Cable - 1.5m

Available From: ASDA

Features • Transfers data whilst device charges • Aluminium cover with metal spiral cable for durability • Made for iPhone
£27.00

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£27.00

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ASDA Iridescent Pink Lightning Cable - 1.8m

Available From: ASDA

• Charge and transfer data
£27.00

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£27.00

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ASDA Tech 1.8m Iridescent White Lightning Cable

Available From: ASDA

• Charge and transfer data
£27.00

~~£0.00~~
£27.00

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ASDA Rainbow Braided Cable - 1.8m USB Charger

Available From: ASDA

• Charge and transfer data • Braided cable for durability
£28.80

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£28.80

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ASDA Tech 1.5m Silver Metal Lightning Cable

Available From: ASDA

• Charge and transfer data • Aluminium cover with metal spiral cable for durability
£16.65

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£16.65

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ASDA iPhone Lightning Cable - 0.9m White

Available From: ASDA

Features • Allows you to sync data between or charge directly from your computer or USB charger (in-car or mains) • Made for iPhone
£30.60

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ASDA 3m USB-C to USB-A Cable - White

Available From: ASDA

Features • New USB-C™ technology with reversible USB-C™ connector • For connecting USB-C™ devices to USB-A devices • Allows you to sync and transfer data between devices such as your Mac, PC or laptop with a USB-C™ port • Charge devices directly from your...
£28.80

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ASDA 12W Fast iPhone Charger - Compact Wall Plug

Available From: ASDA

Fast Charge: • High-quality four-core copper wires enhance charging speed of the cables. • Our technology ensures a faster charging time while keeping your device completely safe. About the USB Wall Charger: • Powerful and safety you can count on. • Lightweight, small and...
£27.00

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ASDA Tech Earphones: iPhone Compatible, Noise-Cancelling

Available From: ASDA

• Includes 3 sizes of soft, silicone earbuds • In-ear fit for passive noise cancelling • To work with your iPhone
£23.40

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£23.40

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ASDA Lightning to 3.5mm Aux Adapter

Available From: ASDA

• Connect your headphones to your Lightning devices • Made for iPhone
£30.60

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£30.60

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ASDA 36W Dual USB Charger - USB-A & USB-C

Available From: ASDA

Features • Input: 100V-240V~ • Independent dual outputs • USB-A 18 watt max output: 5V 3Amp, 9V 2Amp, 12V 1.5Amp • USB-C™ 18 watt max output: 5V 3Amp, 9V 2Amp, 12V 1.5Am
£28.80

£28.80

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ASDA Tech Mains Charger with Type C Cable - 20w

Available From: ASDA

ASDA Tech Mains Charger with Type C Cable - 20w

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ASDA Kids Headphones: 85dB Safe Volume Limit

ASDA Tech Kids Headphones (Pink): 85dB Safe Sound

ASDA Tech Lightning to USB-C Cable - 0.9m

ASDA Tech Lightning to USB-C Cable - 0.9m White

ASDA Tech Lightning to USB-C Cable - 1.8m White

ASDA Tech 1.5m Metal iPhone Cable - Fast Charge & Data Transfer

ASDA Tech Durable Braided Blue Lightning Cable - 1.8m

ASDA Pink Braided Lightning Cable - 1.8m

ASDA Iridescent Metal Lightning Cable - 1.5m

ASDA Iridescent Pink Lightning Cable - 1.8m

ASDA Tech 1.8m Iridescent White Lightning Cable

ASDA Rainbow Braided Cable - 1.8m USB Charger

ASDA Tech 1.5m Silver Metal Lightning Cable

ASDA iPhone Lightning Cable - 0.9m White

ASDA 3m USB-C to USB-A Cable - White

ASDA 12W Fast iPhone Charger - Compact Wall Plug

ASDA Tech Earphones: iPhone Compatible, Noise-Cancelling

ASDA Lightning to 3.5mm Aux Adapter

ASDA 36W Dual USB Charger - USB-A & USB-C

ASDA Tech Mains Charger with Type C Cable - 20w

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