McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Gaia Baby Serena Boucle Ottoman Footstool

Name: Gaia Baby Serena Boucle Ottoman Footstool
Brand: John Lewis
SKU: 111190921
Price: 225.38 GBP
Availability: InStock

£225.38

Upgrade your nursery with the luxurious Gaia Baby Serena Boucle Ottoman Footstool, the perfect complement to your rocking chair. This stylish footrest provides extra comfort and cleverly conceals storage for baby essentials. Enjoy a touch of elegance and practicality in your little one's room.

Ample Storage: Keeps feeding and changing essentials within easy reach.
Matching Design: Coordinates beautifully with the Serena Boucle Rocking Chair (sold separately).
Enhanced Comfort: Provides extra support and rest for tired feet.
Stylish Addition: Adds a touch of sophistication to any nursery.
Durable Construction: Built to withstand everyday use.

£225.38; ~~£0.00~~; £225.38
Unit price: per

In Stock

Available From | John Lewis

Duties & Customs (You Pay)

Import fees may apply on arrival, and you must pay any customs charges. Prices exclude duties.

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Gaia Serena Boucle Ottoman: Storage Footstool

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