McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

McGrocer

£37.20

£37.20

Unit price

per

Alfred Lamb's Spiced Rum Spirit Drink 1L

Available From: McGrocer
£37.20

£37.20

Unit price

per

Alfred Lamb's Spiced Rum Spirit Drink 1L (API Synced)

Available From: McGrocer
£3.32

£3.32

Unit price

per

Angel Delight Chocolate Flavour Dessert 59g

Available From: McGrocer
£22.10

£22.10

Unit price

per

Aperol Spritz Ready to Serve Aperitivo Drink Multipack 4 x 20cl

Available From: McGrocer
£3.68

£3.68

Unit price

per

Appeteasers Mediterranean Magic 100g

Available From: McGrocer
£3.25

£3.25

Unit price

per

Arla Lactofree Strawberry Yogurt 400g

Available From: McGrocer
£10.50

£10.50

Unit price

per

Badedas Original Indulgent Bath Gelle 300ml

Available From: McGrocer
£2.71

£2.71

Unit price

per

Batchelors Cup a Soup, Tomato & Vegetable with Croutons x4 104g

Available From: McGrocer
£22.10

£22.10

Unit price

per

Bellingham Bernard Series Old Vine Chenin Blanc White Wine, Limited Release 75cl

Available From: McGrocer
£5.60

£5.60

Unit price

per

Betty Crocker Chocolate Chunk Muffin Mix Kit 335g

Available From: McGrocer
£14.00

£14.00

Unit price

per

Big Potato Chameleon Travel

Available From: McGrocer
£14.00

£14.00

Unit price

per

Biore Ultra Deep Cleansing Pore Strips x6

Available From: McGrocer
£9.54

£9.54

Unit price

per

Black Tower White Wine 75cl

Available From: McGrocer
£4.81

£4.81

Unit price

per

Bloo 2in1 In Cistern Original Blue Toilet Blocks 2 x 50g

Available From: McGrocer
£12.25

£12.25

Unit price

per

blu 2.0 Pods Fresh Mint 9mg/ml

Available From: McGrocer
£9.62

£9.62

Unit price

per

blu Pro Vape Kit Clearomiser

Available From: McGrocer
£7.00

£7.00

Unit price

per

blu Vape Liquid Refill Blueberry 18mg

Available From: McGrocer
£7.00

£7.00

Unit price

per

blu Vape Liquid Refill Golden Tobacco 9mg

Available From: McGrocer
£7.00

£7.00

Unit price

per

Bluey Bath Fizzer Surprise 150g

Available From: McGrocer
£6.12

£6.12

Unit price

per

Bold Bean Co Classic Baked Beans 325g

Available From: McGrocer

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Alfred Lamb's Spiced Rum Spirit Drink 1L

Alfred Lamb's Spiced Rum Spirit Drink 1L (API Synced)

Angel Delight Chocolate Flavour Dessert 59g

Aperol Spritz Ready to Serve Aperitivo Drink Multipack 4 x 20cl

Appeteasers Mediterranean Magic 100g

Arla Lactofree Strawberry Yogurt 400g

Badedas Original Indulgent Bath Gelle 300ml

Batchelors Cup a Soup, Tomato & Vegetable with Croutons x4 104g

Bellingham Bernard Series Old Vine Chenin Blanc White Wine, Limited Release 75cl

Betty Crocker Chocolate Chunk Muffin Mix Kit 335g

Big Potato Chameleon Travel

Biore Ultra Deep Cleansing Pore Strips x6

Black Tower White Wine 75cl

Bloo 2in1 In Cistern Original Blue Toilet Blocks 2 x 50g

blu 2.0 Pods Fresh Mint 9mg/ml

blu Pro Vape Kit Clearomiser

blu Vape Liquid Refill Blueberry 18mg

blu Vape Liquid Refill Golden Tobacco 9mg

Bluey Bath Fizzer Surprise 150g

Bold Bean Co Classic Baked Beans 325g

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