McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

McGrocer

£3.06

£3.06

Unit price

per

Bonkers Zoomers BBQ Beef Flavour 85g

Available From: McGrocer
£8.75

£8.75

Unit price

per

Borough Broth Grass Fed Organic Beef Bone Broth 324g

Available From: McGrocer
£6.12

£6.12

Unit price

per

Brambles Semi Moist Hedgehog Food 350g

Available From: McGrocer
£46.50

£46.50

Unit price

per

Breville VTR001 Bold 2 Slice Toaster - Black

Available From: McGrocer
£6.12

£6.12

Unit price

per

Brylcreem Strong Hold Hair Gel 150ml

Available From: McGrocer
£48.83

£48.83

Unit price

per

Bulleit Bourbon Frontier Whiskey 70cl

Available From: McGrocer
£11.38

£11.38

Unit price

per

Bundaberg Ginger Beer 4x375ml

Available From: McGrocer
£3.24

£3.24

Unit price

per

Cadbury Dairy Milk Caramello 47g

Available From: McGrocer
£5.25

£5.25

Unit price

per

Cadbury Dairy Milk Chocolate Little Bars Multipack x10 180g

Available From: McGrocer
£4.81

£4.81

Unit price

per

Cadbury Dairy Milk Crunchie Bits Chocolate Bar 180g

Available From: McGrocer
£5.25

£5.25

Unit price

per

Cadbury's Chocolate Brownie Mix 350g

Available From: McGrocer
£3.43

£3.43

Unit price

per

Camp Chicory & Coffee Essence Liquid 241ml

Available From: McGrocer
£2.81

£2.81

Unit price

per

Campbell's Condensed Cream Of Tomato Soup 295g

Available From: McGrocer
£3.42

£3.42

Unit price

per

Capri-Sun Orange 4 x 200ml

Available From: McGrocer
£3.42

£3.42

Unit price

per

Capri-Sun Zero Cola Kids Juice Drink 4 x 200ml

Available From: McGrocer
£2.90

£2.90

Unit price

per

Carex Antibacterial Handwash 250ml

Available From: McGrocer
£10.06

£10.06

Unit price

per

Carlsberg Export Lager Beer 4x568ml

Available From: McGrocer
£3.50

£3.50

Unit price

per

Carlton Get Well Card Wishes Meadow Flowers Greeting Card

Available From: McGrocer
£7.00

£7.00

Unit price

per

Colgate Zig Zag Medium Toothbrush Pack x3

Available From: McGrocer
£8.75

£8.75

Unit price

per

Collection Cherry Juicy Gloss 9ml

Available From: McGrocer

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McGrocer

Bonkers Zoomers BBQ Beef Flavour 85g

Borough Broth Grass Fed Organic Beef Bone Broth 324g

Brambles Semi Moist Hedgehog Food 350g

Breville VTR001 Bold 2 Slice Toaster - Black

Brylcreem Strong Hold Hair Gel 150ml

Bulleit Bourbon Frontier Whiskey 70cl

Bundaberg Ginger Beer 4x375ml

Cadbury Dairy Milk Caramello 47g

Cadbury Dairy Milk Chocolate Little Bars Multipack x10 180g

Cadbury Dairy Milk Crunchie Bits Chocolate Bar 180g

Cadbury's Chocolate Brownie Mix 350g

Camp Chicory & Coffee Essence Liquid 241ml

Campbell's Condensed Cream Of Tomato Soup 295g

Capri-Sun Orange 4 x 200ml

Capri-Sun Zero Cola Kids Juice Drink 4 x 200ml

Carex Antibacterial Handwash 250ml

Carlsberg Export Lager Beer 4x568ml

Carlton Get Well Card Wishes Meadow Flowers Greeting Card

Colgate Zig Zag Medium Toothbrush Pack x3

Collection Cherry Juicy Gloss 9ml

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McGrocer

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