McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Lure Beauty 35 Medium Grips: Black

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Lure Beauty 35 Medium Blonde Hair Grips

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Lure Beauty 35 Medium Grips - Brown

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Lure Beauty 4-Pack Black Hair Hoops: Gentle Hold

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Recycling InfoRecycle: Pack. Storage TypeAmbientFeaturesUse for gentle hold and to protect hair from kinks.
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Lure Beauty 4-Pack Hair Hoops - Brown

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Lure Beauty Mini Scrunchies 4-Pack

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Lure Beauty 4 Hair Prep Clips: Anti-Crease Styling Clips

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Recycling InfoRecycle: Pack. Storage TypeAmbientFeaturesUse to protect hair from creases and kinks whilst styling.
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Lure Beauty 4 Snap Clips - Brown Hair Accessories

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£7.40

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Lure Beauty 5 Medium Hair Rollers

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Recycling InfoRecycle: Card. Safety WarningCare: Use medium heat setting whilst blow drying. Do not use prolonged heat in one area. Remove rollers gently from the hair without using force. Wash rollers carefully in warm water and allow to dry naturally.Storage TypeAmbientFeaturesMedium Rollers.
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Lure Beauty 6-Claw Crab Claws - Ambient Storage

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Lure Beauty Blonde Snap Clips (6 Pack)

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Lure Beauty 6 Dark Snap Clips

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Lure Beauty Coconut Dry Shampoo Brunette - 200ml

Available From: ASDA

Recycling InfoRecycle: Aerosol, Cap. Life StyleSuitable for Vegans. Net Content200 MillilitresProduct InformationLure Beauty Dry Shampoo is a must-have every day essential, instantly refreshing all hair types whilst adding body and texture. Perfect for busy days and in-between washes. With a hint of colour that...
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Lure Beauty Blow-Dry Brush: Salon-Style Hair at Home

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Lure Beauty Boucle Hair Scrunchie

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Lure Beauty Blonde Dry Shampoo - 200ml Coconut

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Recycling InfoRecycle: Aerosol, Cap. Life StyleSuitable for Vegans. Net Content200 MillilitresProduct InformationLure Beauty dry shampoo is a must-have every day essential, instantly refreshing all hair types whilst adding body and texture. Perfect for busy days and in-between washes. With a hint of colour that...
£2.78

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£2.78

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Lure Beauty Curl Comb for Afro & Curly Hair

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Recycling InfoRecycle: Pack. Storage TypeAmbientFeaturesSuitable for curls and afros.
£9.25

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Lure Beauty Curling Brush: Effortless Volume & Curl

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£3.70

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Lure Beauty Everyday Comb - Convenient & Durable

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Lure Beauty 35 Medium Grips: Black

Lure Beauty 35 Medium Blonde Hair Grips

Lure Beauty 35 Medium Grips - Brown

Lure Beauty 4-Pack Black Hair Hoops: Gentle Hold

Lure Beauty 4-Pack Hair Hoops - Brown

Lure Beauty Mini Scrunchies 4-Pack

Lure Beauty 4-Claw Hair Styling Clips

Lure Beauty 4 Hair Prep Clips: Anti-Crease Styling Clips

Lure Beauty 4 Snap Clips - Brown Hair Accessories

Lure Beauty 5 Medium Hair Rollers

Lure Beauty 6-Claw Crab Claws - Ambient Storage

Lure Beauty Blonde Snap Clips (6 Pack)

Lure Beauty 6 Dark Snap Clips

Lure Beauty Coconut Dry Shampoo Brunette - 200ml

Lure Beauty Blow-Dry Brush: Salon-Style Hair at Home

Lure Beauty Boucle Hair Scrunchie

Lure Beauty Blonde Dry Shampoo - 200ml Coconut

Lure Beauty Curl Comb for Afro & Curly Hair

Lure Beauty Curling Brush: Effortless Volume & Curl

Lure Beauty Everyday Comb - Convenient & Durable

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