McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Lure Beauty Professional Hairdressing Scissors

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Recycling InfoRecycle: Pack. Safety WarningKEEP OUT OF REACH OF CHILDRENStorage TypeAmbient
£3.70

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Lure Beauty Volumising Dry Shampoo 200ml - Vegan

Available From: ASDA

Recycling InfoRecycle: Aerosol, Cap. Life StyleSuitable for Vegans. Net Content200 MillilitresProduct InformationLure Beauty Dry Shampoo is a must-have every day essential, instantly refreshing all hair types whilst adding body and texture. Perfect for busy days and in-between washes. Expertly formulated to add head-turning volume...
£3.70

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Lure Beauty Nude Dry Shampoo - 200ml Vegan

Available From: ASDA

Recycling InfoRecycle: Aerosol, Cap. Life StyleSuitable for Vegans. Net Content200 MillilitresProduct InformationLure Beauty Dry Shampoo is a must-have every day essential, instantly refreshing all hair types whilst adding body and texture. Perfect for busy days and in-between washes. A light-weight formula, lovingly formulated to...
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Lure Beauty Large Claw Crab

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Lure Beauty Massage Brush - Exfoliating & Revitalizing

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Lure Beauty Medium Claw - Pack of 12

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£4.63

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£4.63

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£9.25

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£3.70

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Lure Beauty Styling Brush - Professional Hair Brush

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Lure Beauty Styling Comb - Detangling & Smooth

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Lure Beauty Thermal Curl Brush - Heat Styling Tool

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Lure Beauty Travel Paddle Hair Brush

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Lure Beauty Travel Radial Brush - Premium Quality

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£2.63

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Lure Beauty Travel Vent Brush: Detangle & Go

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£6.48

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Lure Beauty Twist Claw Hair Clip

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Lure Beauty Professional Hairdressing Scissors

Lure Beauty Volumising Dry Shampoo 200ml - Vegan

Lure Beauty Nude Dry Shampoo - 200ml Vegan

Lure Beauty Large Claw Crab

Lure Beauty Massage Brush - Exfoliating & Revitalizing

Lure Beauty Medium Claw - Pack of 12

Lure Beauty Octopus Claw Snacks - Pack

Lure Beauty Outline Claw - Pack of 6

Lure Beauty Oval Cushion Brush - Makeup Application

Lure Beauty Paddle Hair Brush - Detangling & Styling

Lure Beauty Pocket Comb: Convenient & Portable

Lure Beauty Prep Headband - Soft & Comfortable

Lure Beauty Shower Comb - Detangling & Scalp Massage

Lure Beauty Styling Brush - Professional Hair Brush

Lure Beauty Styling Comb - Detangling & Smooth

Lure Beauty Thermal Curl Brush - Heat Styling Tool

Lure Beauty Travel Paddle Hair Brush

Lure Beauty Travel Radial Brush - Premium Quality

Lure Beauty Travel Vent Brush: Detangle & Go

Lure Beauty Twist Claw Hair Clip

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